Founded in 1942, the National Association of Surety Bond Producers (NASBP) is a national trade association whose membership includes agencies that employ surety bond producers, surety companies, reinsurers, and construction-oriented CPA firms.
NASBP offers an intimate and collegial staff environment where each member of staff is a key contributor to the successful operation of the association and is supportive of the roles and responsibilities of other colleagues. NASBP is located in a beautiful new office in Bethesda, MD within walking distance of the Bethesda Metro station on the Red Line. The Administrative Manager will enjoy a private office in a newly constructed office space with a casual and supportive atmosphere.
NASBP is looking for an accomplished Administrative Manager, who is a creative and detail-oriented person, to play a key role in working with the Managing Director of Operations & Finance and the Director of Communications and generally support the NASBP office. This important administrative position reports to the Managing Director of Operations & Finance and the Director of Communications.
Duties and Responsibilities
The duties and responsibilities of the position fall mainly in the following three areas of focus.
Financial administrative duties:
Assist with printing and recording the Association’s checks from the Solomon database.
Process PayPal (credit card) and lockbox payments in batches from the iMIS database to the Solomon database.
Assist with accounts receivables and payment applications in iMIS, as needed.
Provide overall assistance to the Managing Director of Operations & Finance.
Communication administrative duties:
Assist Director of Communications with distributing e-blast notices through Constant Contact and surveys through SurveyMonkey.
Assist Director of Communications with posting new and modifying text to various NASBP website pages.
Assist with checking links and reviewing final proofs of NASBP Pipeline e-newsletter and digital versions of Surety Bond Quarterly
Assist with sending thank you notes and copies of the Surety Bond Quarterly magazine to authors who have written articles for it.
Provide overall assistance to the Director of Communications.
General office administrative duties:
Clean-up NASBP iMIS membership profiles by adding new and removing old data.
Assist with overflow tasks, such as roster updates, membership edits, and inquiries, meetings badges, and materials.
Answer the phone as primary office contact for general inquiries from members, nonmembers, and the general public and screen, answer, and direct calls and emails to the appropriate staff.
Provide support to website users, serving as the first tier helpdesk with login and registration questions and issues and triaging and directing more complex inquiries to the appropriate staff.
Respond to FAQs asked by members and others regarding meeting events.
Order office and printer supplies and replenish paper for photocopier/printer and large color printer.
Support staff printer use, such as replacing toner in office printers, as needed.
Open and distribute mail daily.
Greet visitors and sign for deliveries that arrive at the front door.
Assist and support other internal departments, as assigned.
Knowledge & Skills Requirements
Strong organizational skills with the ability to manage multiple tasks to meet firm deadlines.
Thorough working knowledge of Microsoft Office business suite, including Excel, Word, PowerPoint and Outlook.
Outstanding interpersonal skills and the ability to communicate comfortably, courteously, tactfully, and effectively with a wide range of internal and external contacts--including members, leadership, speakers, and partnering organizations--on the phone and in emails.
Must demonstrate acute attention to detail.
Must be collaborative and team-oriented.
Must have strong customer service skills.
Must demonstrate a high degree of integrity, professional demeanor, and willingness to take on new tasks and pitch in to complete projects even if it is outside of the Administrative Manager’s core area of responsibilities.
Curiosity and strong interest in learning preferred.
College degree preferred.
Familiarity with iMIS database strongly preferred.
Familiarity with Solomon database, a plus.
Familiarity with administrative processes associated with bookkeeping and accounting, a plus.
Familiarity with Adobe Connect and Constant Contact, a plus
Interested candidates will be asked to submit a resume and a brief writing sample.
Additional Salary Information: Competitive salary range is $50,000 to $60,000. NASBP offers excellent benefits.
Internal Number: May 2018 Administrtve Mgr
About National Association of Surety Bond Producers
Founded in 1942, the National Association of Surety Bond Producers (NASBP) is the association of and resource for surety bond producers and allied professionals. NASBP producers specialize in providing surety bonds for construction contracts and other purposes to companies and individuals needing the assurance offered by surety bonds. NASBP producers engage in contract and commercial surety production throughout the United States, Puerto Rico, Guam, and a number of countries. They have broad knowledge of the surety marketplace and the business strategies and underwriting differences among surety companies. As trusted advisors, professional surety bond producers act in many key roles to position their clients to meet the underwriting requirements for surety credit.