Salary is determined based on years of experience and knowledge.
4 Year Degree
Telecommuting is allowed.
This position requires a minimum of 3 years of contract surety experience in bond processing with an understanding of commercial surety knowledge as well. Location for this position is in our Houston, TX office or New Orleans, LA office with a hybrid work environment to work remote from home and the office. The primary responsibility of the Account Manager is to retain an existing book of business in a professional, caring, responsive manner so as to generate client respect and loyalty. The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their surety success. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Executing P&P bonds, bid bonds, commercial bonds
Create and maintain relationships with customers to better understand and achieve their needs
Must have strong organizational skills and attention to detail
Manage all reporting about the health of customers' accounts
Using prompt, courteous, and appropriate communications with clients, colleagues and company personnel
Executing and/or renewing bonds in an accurate and timely manner, or securing the bonds from the applicable carrier in a timely manner
Checking bonds and powers of attorney for colleagues for accuracy before forwarding to clients
Advising the Producer/AE when underwriting information is required and forwarding to the carriers, as needed
Following up on bid bond tabulations and advising the carriers
Maintaining an awareness of changes within the industry from a coverage, price and legal standpoint
Assisting in the collection of outstanding monies when appropriate
Filing all information in e-filing program and creating tasks as follow ups for all bonds as per department procedures
Processing all invoices/billings in a timely manner
Previous account management experience in surety
Well accustomed to a client facing role
Willingness and ability to travel if needed
Knowledge of Microsoft Excel, Word, Power Point
General Lines Agent License
This position requires a minimum of 3 years of contract surety experience in bond processing with an understanding of commercial surety knowledge as well.
We're more than insurance. We're assurance.
For more than 40 years, BMB has brought our customers a commitment to excellence, innovation, and service in the complex world of commercial insurance products, surety bonds, human capital management, and risk management. Our clients have come to rely upon our knowledge, vision, accountability, and service.
Recognized as one of the largest independent insurance agencies in America, BMB has large-agency capabilities, while maintaining small agency service and values. Our clients span all industries including Construction, Energy, Manufacturing, and General Industry, and perform operations throughout the world.
Building a relationship combined with an understanding of clients’ needs, is the foundation for earning trust. We rank among the best because we continuously rededicate ourselves to the principles of customer service and professional leadership.